Terms & Conditions
1)This document is an electronic record in terms of Information Technology Act, 2000 and rules
there under as applicable and the amended provisions pertaining to electronic records in various
statutes as amended by the Information Technology Act, 2000. This electronic record is generated
by a computer system and does not require any physical or digital signatures.
2)This document is published in accordance with the provisions of Rule 3 (1) of the Information
Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and
regulations, privacy policy and Terms of Use for access or usage of domain name
https://revankarjewellers.com(‘Website’), including the related mobile site and mobile application
(hereinafter referred to as ‘Platform’).
3)The Platform is owned by Revankar Jewellers with its registered office at Revankar Jewellers shop no 105, Sarlashkar bhavan, Near Mahalaxmi Temple, Kolhapur (hereinafter referred to as ‘Platform Owner’, ‘we’, ‘us’, ‘our’)
4)Your use of the Platform and services and tools are governed by the following terms and
conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which
are incorporated herein by way of reference. If You transact on the Platform, you shall be subject
to the policies that are applicable to the Platform for such transaction. By mere use of the Platform,
You shall be contracting with the Platform Owner and these terms and conditions including the
policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to
your use of our website, goods (as applicable) or services (as applicable) (collectively, ‘Services’).
Any terms and conditions proposed by You which are in addition to or which conflict with these
Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect.
These Terms of Use can be modified at any time without assigning any reason. It is your
responsibility to periodically review these Terms of Use to stay informed of updates.
5)For the purpose of these Terms of Use, wherever the context so requires ‘you’, ‘your’ or ‘user’ shall
mean any natural or legal person who has agreed to become a user/buyer on the Platform.
6)ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR
AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE,
SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
7)The use of Platform and/or availing of our Services is subject to the following Terms of Use:
A) To access and use the Services, you agree to provide true, accurate and complete information
to us during and after registration, and you shall be responsible for all acts done through the
use of your registered account on the Platform.
B) Neither we nor any third parties provide any warranty or guarantee as to the accuracy,
timeliness, performance, completeness or suitability of the information and materials offered
on this website or through the Services, for any specific purpose. You acknowledge that such
information and materials may contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest extent permitted by law.
C)Your use of our Services and the Platform is solely and entirely at your own risk and
discretion for which we shall not be liable to you in any manner. You are required to
independently assess and ensure that the Services meet your requirements.
D) The contents of the Platform and the Services are proprietary to us and are licensed to us.
You will not have any authority to claim any intellectual property rights, title, or interest in
its contents. The contents include and is not limited to the design, layout, look and graphics.
E) You acknowledge that unauthorized use of the Platform and/or the Services may lead to
action against you as per these Terms of Use and/or applicable laws.
F) You agree to pay us the charges associated with availing the Services.
G) You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or
forbidden by these Terms, or Indian or local laws that might apply to you.
H) You agree and acknowledge that website and the Services may contain links to other third
party websites. On accessing these links, you will be governed by the terms of use, privacy
policy and such other policies of such third party websites. These links are provided for your
convenience for provide further information.
I)You understand that upon initiating a transaction for availing the Services you are entering
into a legally binding and enforceable contract with the Platform Owner for the Services.
J) You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as
applicable) and their respective officers, directors, agents, and employees, from any claim or
demand, or actions including reasonable attorney’s fees, made by any third party or penalty
imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other
Policies, or Your violation of any law, rules or regulations or the rights (including
infringement of intellectual property rights) of a third party.
K) Not withstanding anything contained in these Terms of Use, the parties shall not be liable for
any failure to perform an obligation under these Terms if performance is prevented or
delayed by a force majeure event.
L) These Terms and any dispute or claim relating to it, or its enforceability, shall be governed
by and construed in accordance with the laws of India.
M) All disputes arising out of or in connection with these Terms shall be subject to the exclusive
jurisdiction of the courts in Kolhapur, MAHARASHTRA.
N) All concerns or communications relating to these Terms must be communicated to us using
the contact information provided on this website
Shipping Policy
The orders for the user are shipped through registered domestic courier companies and/or speed post
only. Orders are shipped within 3 days from the date of the order and/or payment or as per the delivery
date agreed at the time of order confirmation and delivering of the shipment, subject to courier company /
post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company /
postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of
purchase. Delivery of our services will be confirmed on your email ID as specified at the time of
registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be),
the same is not refundable.
Refund and Cancellation policy
This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:
Cancellations will only be considered if the request is made 2 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
revankarjewellers.com does not accept cancellation requests for perishable items like flowers,
eatables, etc. However, the refund / replacement can be made if the user establishes that the quality
of the product delivered is not good.
In case of receipt of damaged or defective items, please report to our customer service team. The
request would be entertained once the seller/ merchant listed on the Platform, has checked and
determined the same at its own end. This should be reported within 2 days of receipt of products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 2 days of receiving the product. The
customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
In case of any refunds approved by revankarjewellers.com, it will take 3 days for the refund to be
processed to you.
Return Policy
We offer refund / exchange within first 2 days from the date of your purchase. If 2 days have passed
since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become
eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as
you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale,
then the item may not be eligible for a return / exchange. Further, only such items are replaced by us
(based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from returns or
refunds. Such categories of the products would be identified to you at the item of purchase. For exchange
/ return accepted request(s) (as applicable), once your returned product / item is received and inspected
by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further.
If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will
be processed in accordance with our policies.